Loss Prevention Services

• Review and analyze your operational procedures
• Analysis of physical security devices
• Review your business’s past known events to identify recurring internal risks
• Conduct informal surveys with your managers to gather inside information
• Create policies regarding the delivery and shipment of merchandise
• Issue recommendations to prevent external and internal theft

Internal shrinkage and administrative losses

The root of your inventory loss may be happening close to home, from within your own team. GardaWorld’s loss prevention experts provide the following services to address internal problem areas and strengthen your organization’s prevention procedures:

• Review and analyze your operational procedures
• Review your business’s past known events to identify recurring internal risks
• Conduct informal surveys with your managers to gather inside information
• Create detailed risk analysis reports, including recommendations and a personalized action plan
• Create policies regarding the delivery and shipment of merchandise
• Review stockroom operations and make recommendations
• Much more

External losses

Our external loss prevention services can help you address shrinkage from outside sources and protect your inventory from criminal activities through:

• Uniformed deterrent guards fully trained in federal and provincial laws
• Mobile patrols
• Theft and fraud investigations (for both physical and online stores)
• Deployment of floor walkers who can arrest suspects in cases of theft, shoplifting, fraud and other crimes.

In addition to retail businesses, our experts are also trained to prevent shrinkage in the following industries and environments:

• Construction sites
• Factories
• Distribution centers and warehouses
• Restaurants and hotels

 

Loss prevention training

Online training in 3 modules

• Loss Awareness
• Shoplifting
• Cash register theft

Traditional classroom-style courses

Workshops led by certified instructors with many years of loss prevention experience to:

• Identify the different sources of store losses;
• Understand the impact of losses in business;
• Explain the philosophy of prevention;
• Describe the main types of internal theft;      
• Understand what administrative losses are;          
• How to act in case of internal theft.

Prevention Info-line

• Collects valuable anonymous information
• Knowledge of problems an employee may encounter or identify in the workplace
• Incidents of internal theft or fraud

The unannounced visits, which reveal how your employees react and work under different circumstances, are the cornerstone of a solid prevention program.

Prevention visits

A duly identified prevention officer performs various preventive checks relating to the procedures, policies and regulations in effect to ensure that property (inventory of products and equipment), valuables (money, lottery, etc.) and the building are adequately protected against theft and fraud, both internal and external.

Mystery shoppers

The mystery visits exist to make sure your staff provides excellent customer service, as well as to ensure loss prevention practices are in place. We send a mystery customer to stop by your place of business and act as a regular client would. He would ask your employees questions about your products and services, and make purchases—all while analyzing and assessing your employees’ integrity. He would then submit a complete and detailed report following the visit.

Closing-time visits

A duly identified prevention officer would go to your place of business before closing time or when there’s a shift change. He would check the entrances and exits to ensure that no goods have been left with the intention of being taken after closing, while making sure there is adequate exterior lighting.

The prevention officer would also make a note of the times your employees leave, as well as approach your employees as they are leaving to make a note of any purchases they’ve made during their shifts. Furthermore, the officer would check their bags to verify what they are saying. You would receive a report outlining the findings in detail.

Specialized in retail investigations, our experts manage and settle each case in compliance with jurisprudence, labor standards, civil code and respect for the privacy of individuals. They are trained to participate in all investigations related to theft and corporate fraud. Our investigators assist you in pre-employment checks:

• Civil Record Checks
• Criminal Record Check
• Credit check
• Verification with professional orders
• Driver's license validation
• Validation with former employers
• Validation of educational credentials
• Solvency investigation
• Individual search

• Retail investigators dressed in civilian clothes
• Monitoring the pathways
• Detection of suspicious behavior
• Ability to intervene quickly to counter any theft attempts
• Civil claims

• Customer experience
• Loss Prevention consulting
• Employee training in loss prevention
• Investigations